Review Details

Princess 38 Electric 4 Wheel Rear Roller Lawnmower

Product Review (submitted on 18 May 2012):
I ordered the machine from MowDirect on a Monday pm and it was delivered on Wednesday am! There was a small piece of broken plastic at the bottom of the box. Had the piece not been there I would never have realised the mower was broken as it was not evident from where it came. I eventually discovered it was a piece of the cut height adjusting lever. Without the piece the lever would vibrate out of its locked position. I called Tracy at MowDirect and, as I agreed I would fit it, a replacement part, minus the necessary press-on wheel fastener, arrived on Friday. Another phone call and the missing fastener was promised in first class post. It didn't arrive until the following Friday! However, I had obtained a suitable fastener from elsewhere in the meantime and was able to mow. The mower is brilliant! Efficient, light, powerful, manoeverable and quiet (ish). Only one drawback, the mower does not have a removable cable as indicated in the manual so somewhere to coil it on board would be a major improvement. I strongly advise anyone without significant engineering nouse, a vice and clamps, not to attempt the replacement of the broken part as I did.